Announcements Tool 🎁

What is the Announcements Tool?

With the new Announcements Tool, you can configure internal communications to be sent to the employees of the company. You have the option to select a specific audience using advanced filters or send them to all members.

🟣 Note: Announcements remain available on the platform indefinitely until they are paused.

2. Who has access to this functionality?

Currently, this feature is available to individuals with the role of company admin or general admin on the platform.

🟣 Note: Admins have access to all announcements on the One Page of any employee.

3. Where is it located on the platform?

The path to follow is Organization icon > Management > Announcements. As illustrated in the screenshot below 👇

4. How to create a new announcement?

When you click on the "New Announcement" button, you will need to fill in the subject, select the target audience, and write the message in the screen shown in the following screenshot 👇

4.1 Target audience selection

Currently, there are two options to choose from:

• Send to the entire company

• Send to specific groups by applying advanced filters

4.2 Message

The text field where the message will be described has no character limit.

🟣 Note: It is not possible to edit a list of people who received the announcement; you can only create a new one.

5. What happens when a communication is sent?

1. When a new announcement is sent, employees will be notified through the notification bell located on the platform's homepage and via email, if enabled.

2. By clicking on the notification bell, employees will be directed to the Announcements section of the One Page, opening a modal with the content of the announcements.

3. In the platform and in the e-mail, employees have the option to mark the announcement as read. This helps platform administrators understand the reach of the announcement.

4. All received announcements are available in the 'Announcements' section of the One Page. Employees can see the status of each announcement, whether it has been read or unread.

5. To locate an old announcement, simply search for keywords in the search field.

🟣 Note: If an announcement is deleted, it will also be removed from the list of communications for the target audience.

6. What is the Announcements Management Table?

In order for admins to manage all the communications sent within the company, there is a table available that displays 7 key pieces of information:

1. Creation date of the announcement

2. Subject

3. Selected target audience

   1. In this column, you can see the list of employees who are part of the target audience if it has been filtered

4. Author

5. Communication status

6. There are 3 different statuses: Sent, Sending, and Error

7. Number of people who marked it as read

In the details of an announcement, you can see another table with the following information:

1. Recipients:

   1. List of recipients

   2. Status (Read, Unread)

   3. Read on

   4. Date when the person clicked "Mark as read"

   5. Name

   6. Email

   7. Leader

2. Content:

   1. Sent message

FAQ

1. Can I delete an announcement?

A: Yes! In the management table, on the right side, there is a "trash" icon. By deleting an announcement, it will also be removed from the list of communications for the recipients who received it. Please note that this action does not undo any external communications such as emails.

2. Do admins have access to all employee communications?

A: Yes! Company admins and general admins have access to any announcement on the "one page" of any employee.

3. How long are announcements available?

A: Announcements sent to employees are available indefinitely.
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