Distribution analysis allows you to determine how positive, neutral, or negative responses are for a particular question or theme. The distribution data is always related to the number of people and the averages associated with a theme or question.
To access this data, you need to choose one of the themes available on the Heatmap or the List of Themes.
Heatmap
For example, by clicking on one of the squares in the "Engagement" theme, you are redirected to a new page where you can see the distribution for the Engagement theme and the distribution for the questions in that theme.
✏️ NOTE: When clicking on the squares of the heatmap, you will be redirected to the theme's page. It is always linked to the theme and is independent of the area (Company, CSM...). In other words, if you click on the "Engagement x Company" square or the "Engagement x Sales" square, you will be redirected to the same page.
List of Themes
For example, by clicking on the "Leadership" theme, you are redirected to a new page where you can see the distribution for the Leadership theme and the distribution for the questions in that theme.
By Theme:
In the example of the chart above: Out of the 67 people who answered the questions in this theme, we have:
An overall average of 5..
39.4% of negative responses to questions in this theme (ratings 1 and 2).
18.9% of neutral responses to questions in this theme (rating 3).
41.8% of positive responses to questions in this theme (ratings 4 and 5).
By Question:
In the example of the chart above: Out of the 67 people who answered this question, we have:
An average of 5.1.
42% (28) of negative responses to questions in this theme (ratings 1 and 2).
18% (12) of neutral responses to questions in this theme (rating 3).
40% (27) of positive responses to questions in this theme (ratings 4 and 5).
54% (36) of the questions had comments.
How Are the Calculations Made?
To understand in more detail how the averages are calculated:
34% of negative responses = sum of all the negative averages of all the questions in the theme divided by the number of questions. Example: (42+25+33+36)/4
20% of neutral responses = sum of all the neutral averages of all the questions in the theme divided by the number of questions. Example: (18+31+18+12)/4
46% of positive responses = sum of all the positive averages of all the questions in the theme divided by the number of questions. Example: (40+43+49+52)/4
NOTE: Our system uses the absolute number of responses to calculate, so there may be a slight difference in this calculation due to rounding.
Recommendations and Best Practices for This Type of Analysis:
One of the recommended analysis flows for this data is as follows:
Look at the macro results of the themes.
View the top 3 and bottom 3 themes.
Dive into the details of each of the bottom 3 and top 3 themes to understand if there are any questions that are pulling the average down or up, or if all the questions have similar ratings.
Write a conclusion for the themes based on the analyses done in the previous step.
It is recommended that themes with lower averages have action plans created that take into account the company's reality. Themes with higher averages can be used for initiatives that strengthen the company's value proposition both internally and externally.
To learn more about other analyses within the survey product, you can check out this article: How to find data to analyze the survey on the platform?
🚨 IMPORTANT: If any employee fields are updated during the survey, you need to request a snapshot at the end of it (an action that will update the data in the analyses).
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